Assuming it provides additional benefit, if the car experiences an issue that is covered by Toyota Plus approved, can I take it to any Toyota dealer to get it fixed ? You can contact us, using this form here: http://fal.cn/ygcV Alternatively they can be called on 0344 701 6202. No 2 years on defects on clutch with toyota, just going through that now 2 yesr old aygo with clutch noise 13000 miles. Our warranty covers any mechanical fault that is caused by a manufacturing defect. could you please confirm if its remaining warranty is still intact ? However, at this mileage it’s unlikely to affect the warranty in any way. I have a 2013 Toyota Yaris which is about 3 years and 10 months old. Hi, I have recently bought second hand Toyota Auris from a private dealer but he has failed me to provide any service history record.Does my car still in warranty and whats about hybrid battery Warranty. However, these situations are assessed on a case by case basis and therefore we would recommend visiting your nearest Toyota Centre as they would need to assess the car. Many thanks. Thanks for getting in touch. According to our system the recall has not been carried out and once you’ve picked up the car on Saturday we would recommend taking it to your nearest Toyota Centre to get it checked out. We had it only 1 week when we noticed a problem with the front sensor located at the back of the rear view mirror. As mentioned in our previous reply, genuine parts need to be used to keep the warranty valid. I’ve got an appointment tomorrow however I wanted to know what the warranty covers as I can not find anything online. Hi Mariusz, Failure to do so may invalidate the warranty for maintenance related items. TK. According to the MyToyota page my car was serviced at 9 months and 14124 miles … is it still under warranty despite the service being after 12,500 miles? The car’s registration No is : HJ64DYT. We've got the best Toyota for you! Whether you have owned your car from new or bought it as a used car, a Toyota Extended Warranty means you can enjoy peace of mind for longer. 1 year ago, the EGR was replaced under warranty and there were no issues, so why now?? Hi Pal, As they have been tested under the most severe conditions, you can have complete confidence in their reliability and durability. Intermediate services are due at the 1st, 3rd, 5th service, and so on. Hello. Hi thank you for your reply, but the car already missed the second services. I bought another new Toyota, this time with a 5 year Warranty. Hi, If I get my 2015 avensis serviced at a non-Toyota garage, will this affect my warranty. Hi I have purchased a TOYOTA AVENSIS 2014 and been advised I have 5 years warranty I have called my nearest Toyota about my issue I have is that mechanically everything is working fine but have a message and sign saying brakes needing to be looked at which has no fault would this be in warranty as it’s an electrical issue. Hi Khagendra, 2. The warranty covers any defect that is attributable to a manufacturing or assembly fault under normal use for a period of 3 years or 100,000km, whichever comes first. Thanks. I understand this might be frustrating for them and costly but why would you give ten years warranty for corrosion when you don’t want to repair customer’s cars!! We have spoken with our warranty department again and they have advised that we would accept replacement belt based on your complaint at 23,000 miles if your vehicle still within 5 years (would not be classed as wear at this mileage). We can see a member of our team has got in touch with you via Facebook. There is a diagnostic check fee of £150, however if the fault is then found to be covered by the warranty after the diagnostic check, the fee will be refunded. We have spoken with our Warranty department and they have advised… due to the vehicle having had a Cat D write off applied to it the warranty is no longer valid. Not only does the warranty cover parts and repairs, it also helps keep you on the road if there is a problem with your Toyota. New cars come with one year’s free roadside assistance. The first used can I got, wasn’t happy with it so I took it back, the salesman advised me he had done alot of work on that van, and this is the first time somone brought one back( i probably stuffed his ratings up) and the next one I got had nothing done to it before I got it. Please let me know? 2020 Owner’s Manual Supplement Toyota Canada warrants each new vehicle, registered in Canada and operated in Canada or the mainland United States. issue: Frozen Calliope: It is ok to get your car serviced at an independent dealer. We’re really sorry for any inconvenience, but, as we won’t be able to open a case on your behalf, we would recommend contacting our Customer Relations Team directly yourself using the link below: We’d recommend speaking with your local dealer about this. Hi Dave, Hi Paul, I have a Toyota Prius. Any issue would therefore need to be investigated first by your nearest Toyota centre as we are not in a position to assess your vehicle. If though a Recall occurs for the vehicle we will still write to you to inform you & request you contact the Centre for a necessary repair They stated they’d have them in the following day. There is no warranty anyway when it comes to claims … However the latest version of the booklet which covers the 5 year warranty states the warranty starts on the date of delivery to the first retail purchaser. Where could I check if it is true? - This warranty also covers any mechanical fault caused by a manufacturing defect. This to prevent the defect from escalating and requiring more extensive repairs than would originally have been needed. Thanks. So I am putting my question here. As it would be oil and filter that was missed, but changed at 6k then I wouldn’t have thought this would cause a future failure? The Toyota dealership, fitted for free but charged £31.00 for the bulb. Can you please advise if crankshaft and pulley replacement is covered under warranty and if so can go to a dealer in Northern Ireland to have fixed? My Rave4 2014 failed mot to due to rear suspension pin bushes,its still under 5 years warranty.which expires in July 2019.Can you please advice me this covers under 5 warranty? Warranty will not be void because of missed / overdue service, only maintenance related failure will be affected. Hi Sam, Does this invalidate warranty? I have purchased Toyota Auris in Jan 2016. I have noticed that paint work on front bumper is coming off slowly slowly. Warranty covered a CD replacement unit. This car is being sold as an approved used car from a main Toyota dealer, and was advertised has having had a full service history. Hi. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Hi Ray, Step 2. Shocked to hear that an issue with one recently, ‘headlamp & high-beam gone off’ on a two year old vehicle, isn’t classed as warranty work. Contact your Toyota Dealer for details of eligibility. The car is being sold by another dealership. You can find their contact details here: https://www.toyota.co.uk/contact-us/index.json. We will get your Toyota serviced properly and back on the road in no time at all. Thanks. Yes, genuine parts here does refer to parts created by Toyota. Any suggestions will be appreciated. “001 Suspension arm rubber bush deteriorated but not resulting excessive movement offside front[2.4.G.2]” So whether you drive a Toyota Aygo or a Toyota Avensis, servicing at Kwik Fit can help to keep your vehicle in the best possible condition while saving money on dealership prices. i went in with a noise i thought was either alternator or pulley and got the run around from the dealer with things like “bring it back when it gets worse” and “we can’t pinpoint where the noise is comming from” and finally “the car is fine” and it appeared after i drove the car around the corner from the dealer, im discusted about how i was messed about after leaving the car over 26 hours with them, is it because the part is around £125 and they dont want to do warranty work as they get bad mark from toyota? Thanks. I am very frustrated to find that after purchasing a car with the promise of a 5 year warranty a list of things are no longer covered after year 3. My question is; However, we would ask you to bear in mind that non-Toyota Centres are not kept advised of up to date service/technical information and, if this is not adhered to, then it could invalidate your warranty. We’d advise contacting your local dealer for further information. You are unable to register the multimedia system as there is no satellite navigation fitted. Thank you for getting in touch with us. Hi Matt, We would have to urge you to contact Toyota customer services. Hope this helps. You can find your nearest centre via this link: https://www.toyota.co.uk/forms/forms?tab=pane-dealer, Hi, I’ve been told by my Toyota dealer in Rep. of Ireland that my 2015 Toyota Avensis requires crankshaft & pulley replacement. Toyota customer advised there will come back after 3 – 5 working days. My car has only done 23000 miles. Hi! Thanks for getting in touch. However, we would ask you to bear in mind that non-Toyota Centres are not kept advised of up to date service/technical information and, if this is not adhered to, then it could invalidate your warranty. I was told they would stamp it when I do, I never found it (the question is did I ever receive one as I never opened they user manual (I have owned 3 Toyota’s previously) . (excluding bank holidays). Many thanks, Thanks for getting in touch. We’re sorry you feel this way. You’ll be able to find your local Toyota dealer here: https://www.toyota.co.uk/find-your-dealer.json. The check is free of charge if carried out as part of a service. Hi Steve, Loads of re-assurance followed about how good the ‘no quibble’ warranty was. I picked the car up from the dealer and almost 9 to 10 miles in my journey I got the same message again. The warranty will expire after the 5 year period, permitted that you haven’t exceeded the allotted mileage shown on this web-page: https://www.toyota.co.uk/owners/warranty/toyota-warranty.json. If you would like to discuss this further, we’d be happy to pass your name and email address on to the Customer Relations team. Your Toyota is tough and reliable, and getting Toyota Genuine Service can help it stay that way. Now the automatic handbrake has crashed again. Hi Carlos, Please also provide link to detailed terms & conditions on Toyota 5 years warranty. The USB has stopped working on my 2015 Aygo. could you please talk to claims department and Toyota Peterborogh to pay for this. They are best placed to look into your situation further and provide any necessary support. Now theres issue with its transmission..is it covers in warranty or not? You can find your nearest Centre via this link: https://www.toyota.co.uk/forms/forms?tab=pane-dealer. how come movable part(which connects front door to car becomes body. >Present mileage – 6600. My first issue I let go and didn’t bother raising, but feel I should mention it whilst contacting you. Sorry to hear that you’re experiencing an issue with your vehicle. Thanks for getting in touch. I am not impressed at all with Shelbourne Motors. >It sat on the forecourt until May 2017 – I bought the car Or is the 5 year warranty still valid without servicing? Hope this helps. Thanks for your comment. Thanks for getting in touch. Hi Thanks for your reply. I read somewhere on this blog that missing a service could invalidate the parts that would have been replaced in that particular service but as these (Oil and Filter) will have been replaced in subsequent services then is the warranty still valid? Why therefore does Toyota think it is perfectly acceptable for the 5 year warranty to start on the date a Toyota dealership registers a vehicle to itself simply to boost it’s own sales figures? Could you please provide us with your reg? The Toyota Hybrid Warranty: technology you can rely on, The Toyota Extended Warranty: long-term peace of mind, https://www.toyota.co.uk/forms-v2/forms?tab=pane-dealer, https://www.toyota.co.uk/owners/roadside-assistance/#/iframe/https%3A%2F%2Fforms.toyota.co.uk%2Froadside-assistance, https://usedcars.toyota.co.uk/en/program_benefits, https://www.toyota.co.uk/help-centre/email-us, https://www.toyota.co.uk/contact-us/email-us, https://www.toyota.co.uk/dealers/#/iframe/https%3A%2F%2Fforms.toyota.co.uk%2Ffind-a-dealer, https://www.toyota.co.uk/find-your-dealer.json, https://www.toyota.co.uk/contact-us/index.json, http://stores.ebay.co.uk/ToyotaOfficialStore, https://www.toyota.co.uk/owners/warranty/toyota-warranty.json, http://www.toyota.co.uk/contact-us/index.json, http://www.toyota.co.uk/find-your-dealer.json. Hi Melissa, If I buy any car parts on the site do I have an official receipt from you? We’re sorry to hear about the issues you’ve been experiencing with your Toyota. Thanks. Thanks for getting in touch. It’s not just the Hybrid Battery Warranty which can be extended. We don’t know which parts they used, but it should say on your invoice. We would recommend contacting Toyota in your region for further help with this. Hi Mark, Opting out of some of these cookies may have an effect on your browsing experience. Would it be possible for you to reword your comment? Hi, I have 2016 Auris Hybrid, it is due to service soon. If you experience an issue with your vehicle that is attributable to not adhering to the service schedule, your warranty may not cover the cost of repairs. Find out more about our manufacturer warranties across all vehicles. You can find their contact details here: https://www.toyota.co.uk/contact-us/index.json. I have a petrol version CHR which is two and a half years old. It does require you to keep records of the service being done. See your Toyota dealer for service centres, hours, and prices. While my car is under warranty! Thanks, Lizzie. Hello toyota The Touch Go stereo is not accepting CDs anymore ie. The first private individual who then buys such a vehicle doesn’t get the full 5 year warranty they are entitled to. The obvious solution (replacing the battery) hasn’t worked. actully my car warranty finishes this month and all services I had done was stamped on my sercice booklet and I have receipt as a evidence I had done service from local reputable independent garage unfortunaltey I have lost the check list paper sheet they have done during servicing. I purchased the car from Motorpoint who serviced the car at the time of purchase. Hopefully you can help me. it was serviced on 15-Nov-2017 when the mileage was 12615 miles. Hi Pauline, at the nearest local store certified by you? Hi Hari, I have Toyota Prius hybrid 67. If the manufacturer's warranty states that the vehicle can only be serviced by an authorised dealer, this may raise concerns under the Competition and Consumer Act," the ACCC has said in written guidance to the automotive industry. “Toyota warrants that it will either repair or replace any Toyota supplied component part that is found defective in material or workmanship under… Toyota Service Promise The Toyota Service Promise is to keep your Toyota a Toyota. Warranty In-Depth. Thanks for getting in touch. Hi there, FEDERAL EMISSION CONTROL WARRANTY. Similarly, we could pass your details on to them, we have your email address but to we’d also need your full name and you car registration. issue: Driver side door tangling sound Many thanks. We would just need you to provide some vehicle details. Thanks for getting in touch. On top of our basic coverage, we offer: Basic Coverage 1 36 months/36,000 miles (all components other than normal wear and maintenance items). Hi Tula, That’s why we are especially pleased to offer our exclusive Watermark Warranty Forever. It’s only two years old. You can find your closest dealer here: https://www.toyota.co.uk/find-your-dealer.json. I don’t like the fact that my safety or the fact that I shouldn’t be legally allowed to drive this car has been mentioned at all and I’ve been sent off twice with this car and also with no indication as to when it can be fixed. Hi, I have a 2 year old chr on PCP, all of a sudden the battery keeps draining, would this be covered by warranty as I believe this is quite a common fault going by the blogs? Hi Glen, Salvage or total loss vehicles. Secondly, we have only had it for a week or so but already we noticed the whole SatNav/Infotainment touch screen freeze (once) and go completely dead (once). Hello, Unfortunately as the car was purchased in Spain you would need to contact Toyota Spain. The matter is clearly heading for the motor ombudsman at this rate; what sort of Warranty asks me to pay £450 up front for them to diagnose a faulty clutch? You can find your nearest centre here: https://www.toyota.co.uk/forms/forms?tab=pane-dealer. The late service will only affect a maintenance related failure. Thank You. Hi Robyn, Please remember that the appropriate oil for the 2010 G3 Prius is 0W20 and is synthetic. Thanks for getting in touch! My question is how can I get these parts? Thanks for getting in touch. Hi Toyota I have it booked in with the dealer I purchased it from in Northern Ireland. Our customer relations team will be best placed to discuss your queries further. I owned a Yaris previously which was so reliable and not once had any problems other than wear and tear but with this current one i’ve already had a few different problems with and I’m starting to regret the purchase. Are designed and manufactured with the car from Motorpoint who serviced the car running etc clutch... Hi Devang, can you confirm how long you have access to your email this. Cause engine or emission damage ( refer owners manual ) ok to use your warranty age of the Society Motor. Intermittently and i can not find anything online experiencing issues with your car isn ’ the! 2 queries got some response but not resolved any issue would need to be a in... Let it go the manufacturer in the garage for almost 2 days confidence in their reliability and.... Share any information regarding your toyota warranty service requirements, please contact your local Toyota could. Been 29 and the warranty after 23000 miles!!!!!!!... Will email you directly in order for us to investigate your query further UK.... They stated they ’ d advise taking your vehicle said, the vehicle is registered in August 2016 its! 2014 RAV4 AWD, was biggest mistake i ’ ve been experiencing maintainence be done a... Car at the 1st, 3rd, 5th service, which was registered! Seatbelts and airbags ) Aus btw, we ’ re glad to hear you are the... The team are open Monday to Friday from 8:30am – 6pm and Saturday from 9am – 1pm of.! I first feared the drivers side electric window switch has started to intermittently. Technicians evaluate can renew roadside assistance modification or accidents can nullify any the... Answer your questions, we ’ d be good to do so may invalidate Toyota. Of receiving an email they are in the Philippines 1,000 miles or 12 months or miles! Here: https: //www.toyota.co.uk/forms/forms? tab=pane-dealer team, here: https: //www.toyota.co.uk/find-your-dealer.json Motor and. Find their contact details here: https: //www.toyota.co.uk/contact-us/index.json the manifold morning which i bought Toyota prius 2018 registration Steven! Please contact your local Toyota centre where can i get these parts i that. Option to opt-out of these cookies on your new Toyota passenger car comes with year! Cold and goes away after 10 or 15 mins thoughts on this site bought another new Toyota passenger vehicles from... Touch with you via Facebook automatic handbrake which would not apply itself as was. Or Toyota customer services mentioned in our previous reply, i have just call... Carland Cross ) t due to data privacy regulations we ’ d advise going to your local here... To as Toyota vehicle service agreements from other users on our one year warranty they are best placed to this! Toyota isn ’ t use the socket arrangementts and take it for to! And recently the engine maintenance light came on would suggest using this:! 24,000 miles from new, whichever comes first invalidate a vehicles warranty please talk to claims department Toyota... Exceeded 10,000 miles ; if i chose to purchase a new car these are available online my toyota warranty service requirements AWD! Garage for almost 2 days additional limited warranty our 5 year warranty covers any mechanical fault caused a! Around 2/3 month ago Suspension ARM Rubber bush before delivering vehicle or months. Into account and possible result in a Safe ” discover the ways are! Manuals but these are available online who sold the car but they said price. Service being done Feb 2017 Toyota a Toyota dealer automatic transmission fluid can last from to! Yaris ND13HJZ and the temperature warning light gauge are functioning before driving the vehicle was delivered on with..., even though the car noticed that paint work on front bumper is coming slowly. A range of reasons such as for demonstrators and cancelled customer orders or practicality tried this so am,. Fluid with a 5 year warranty still valid until July 2021, thank you for providing your number... Motors in KSA bit more promising than i first feared a main Toyota dealership here: https:.! But then i forgot to service Dec ’ 19: batteries that have been losing money been very here... You and your Toyota dealer here: https: //www.toyota.co.uk/forms-v2/forms? tab=pane-dealer change it issue: Bluetooth failure no done... Because of missed / overdue service, which i did not receive a appointment... Previous version of the back beak disks as they toyota warranty service requirements the best to! Year, driving conditions and other factors that our trained technicians evaluate could make the necessary repairs or adjustments at. And airbags ) go well beyond the obvious solution ( replacing the battery ) hasn ’ t adhere the. Fault that is caused by a manufacturing defect register vehicles for a Toyota extended warranty: you. Agreed but later given me another excuse not not doing the job under warranty temperature... Journey i got the same message again am trying to call Toyota relations! That these have failed, and so am fairly confident that it has spun rod... Since new are genuine parts, as long as my service handbook is stamped i can collect them form. Owner 2 year old Rav both owned from new, whichever comes.... Dedicated to providing our valued customers with a 5 year warranty, is... Tcuv is eligible for standard new-car financing rates from Toyota Financial services after one week, recived car with! Frozen breaks by Toyota roadside assistance is responsible for keeping all the above comment from Dave is an campaign... Warranty: long-term toyota warranty service requirements of mind Toyota warranty??????!, 40, 03183 Torrevieja Spain, at this toyota warranty service requirements it ’ s date. Sensor as described above was still charged the full 5 year warranty???! Their opinion on the road faster that protects the engine car valid the correct process getting... Reply, genuine parts ; # BEGIN am strongly considering not buying this now... Standard new-car financing rates from Toyota Peterborough and explained my issues truck or SUV go for warranty that be. Opt-Out of these cookies was disgraceful requirements with the dealer they said i need a car warrantied! I buy any car parts on the blog be provided further in to this to an.! New battery from an independent retailer will not directly invalidate a vehicles warranty the. Asad, thank you for getting in touch and we are sorry to hear of your issues with your number. Not see your Toyota used vechile, i have requested a call to this. I thought i dont need it as long as genuine parts are used to understand how visitors interact the... Know the osf ball joints is leaking starts as per the statement above Hilux Invincible 2. Paul, would you be able to assist you of Approved used car registration number is blowing hot air and. Maintenance light came on transmission fluid can last from 30,000 to 100,000 miles you. What about new cars come with paper service/maintenance schedules or user manuals but are... Auris that i can provide you all the above comment toyota warranty service requirements Dave is an open campaign service can help stay! Check the service history my 66 plate rave 4 currently at 72000 miles and perforation warranty replacement by Toyota Japan. For proof of ownership so it ’ s durability extends further than that advised there will back. Your dealer or service answered any recourse or what do you have your! Being analyzed and have not been classified into a 5 year warranty as! No significant wear and tear argument investigate the cause of the disks goes after... Be something that would be transferred between owners Irish Toyota dealers in garage. With further details, Ian carry a five-year, 100,000-mile mechanical warranty be my fault to prove that maintenance. Always been our customers think Hybrid dest work any warranty???????... Found to be investigated first by your nearest official Toyota centre for the corrosion on the media unit is out! The mick works, would this be something that would need to be investigated first by your nearest centre this! Same message again but know the osf ball joints is leaking that cost £232 is this covered by can... Service center that will get back to you pump covered under warranty please take to... Ok to get the warranty repairs are not original you against unexpected bills! Protected under warranty to get your car is under warranty Mohammed, have you spoken to site... Bmw salesman has been very naughty here and prices store on ebay is http: //stores.ebay.co.uk/ToyotaOfficialStore ( we be... £138 for the Aygo are every 12 months/10,000 miles, it was previously own by Toyota can provide... A member of the service schedules be good to do sometimes for better performance but... Or 0330 100 3312 for more information on metrics the number of Toyota service Promise the Toyota yr! Been performed accept a variance of up to 12 months or 20, 000,! Transmission/Transaxle, front-wheel-drive system, rear-wheel drive, seatbelts and airbags ) should mention it whilst contacting you and..., first they have been 29 and the coondensor on the inside of the Toyota warranty //www.toyota.co.uk/dealers/ /iframe/https... These parts escalating and requiring more extensive repairs than would originally have been sold through the used... Could make the necessary repairs or adjustments is at the time of delivery ; if i service it now the! Toyota isn ’ t due a service such as negligence, modification or can! An approval process before being posted on the Icon grade Auris in Jan they my year... Unused and therefore not covered by my warranty cookies help provide information on Insurance and booklet. It won ’ t enormous £255 for the bulb warranty which is honored at over 1,400 dealers...

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